PAYMENT OPTIONS

Bright Owl accepts payment via PayFast, PayPal and EFT. An order will only be shipped once it's been paid in full. You can also pay for an order using a Bright Owl gift voucher that was bought previously.


COLLECTION

You're welcome to pick up your order in Stellenbosch. Please send an email (including your order number) to info@brightowl.co.za to organise the collection.


LOCAL DELIVERY

We can deliver in Stellenbosch using Local Delivery within 2 to 4 working days (R25). Delivery is free for orders over R450.


NATIONAL SHIPPING

The paper goods are shipped from Stellenbosch and will usually be delivered to your nearest South African post office within 5 to 7 working days using Economy Delivery (R45).

The Express Delivery (R95) makes use of couriers and will normally deliver within 2 to 4 working days. Shipping is free for orders over R750. Our couriers can't deliver to a PO Box, so we'll need a physical address for the Express Delivery.


INTERNATIONAL SHIPPING

We ship our International Deliveries through the South African Post Office (R350). They're sent using registered airmail and you'll receive a tracking number for your parcel. It'll take about 10-12 working days and will be delivered to your local post office. The cost will depend on the size of the package. International shipping is free for orders over R1,500.


CUSTOMS AND IMPORTS

All prices are shown in ZAR and the shipping charges don't include customs duties, taxes or fees incurred by the receiving country. These must be paid by the person receiving the parcel.